Privacy notice

This notice describes, in plain language, the information Mel One Maintenance collects through this website and how that information is used. It is not a substitute for independent legal advice.

Information collected through the enquiry form

• Your name
• Your phone number
• Your email address (optional)
• Your suburb and, optionally, the property address
• The description of the roof concern you choose to share

If you call or email the team directly, the information you share in that conversation is retained so the team can respond and follow up.

Technical information

When the enquiry form is submitted, limited technical information is processed for security and abuse-prevention purposes. This includes basic request information used to rate-limit repeated submissions and to filter automated spam.

Basic interaction events

The site records simple, non-personal interaction events — for example, when the phone number or email link is clicked, or when the enquiry form is submitted. These events do not identify individual visitors.

How the information is used

• Reviewing your enquiry
• Contacting you to discuss the enquiry
• Operating and protecting this website
• Understanding basic interactions with the site

Contact

Questions about this notice, or a request to update or delete the information you have shared, can be sent to brianzheng405878406@gmail.com or by calling 0405 878 406.